Shipping policy
Shipping Policy
We aim to process and dispatch all orders the same day or next working day. During holidays or busy periods, processing times may vary — any delays will be clearly communicated on our website and social media platforms.
Shipping Locations
We ship both within the UK and internationally. Shipping rates are calculated at checkout based on your location.
Estimated Delivery Times
- UK: 2–4 working days
- Europe: 2–11 working days
- International: 4–14 working days
Please note that delivery times are estimates and may vary depending on external factors.
Couriers
- UK orders are shipped via Royal Mail
- International orders are shipped via FedEx
Address Accuracy
Please ensure that all shipping details are entered correctly at checkout. If an address appears incorrect or incomplete, we will attempt to contact you as soon as possible. However, we are not responsible for orders shipped to incorrectly provided addresses.
Delays & Liability
Once your order has been dispatched and is in the hands of the courier, we are not responsible for any delays that may occur. While we always aim for timely delivery, delays caused by the courier are outside of our control.